The small variation: If you’re seeking a distinctive engagement ring or unique anniversary gift, Leibish & Co. features a robust inventory of top-quality, colorful, and conflict-free diamonds and gems. The family-run business has been running online since 1998 with your own touch that has had earned recurring company from around the world. Leibish & Co. allows you purchase loose rocks or to utilize its cost-free «Design yours» tool to create the ideal piece of jewellery your. With years of experience and solid workmanship under their buckle, Leibish & Co. is on the verge of increasing the inventory to watches and various other accessories.
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When Leibish Polnauer founded 1st web diamond company in 1998, it got nearly the full day to upload just one image and information to his internet site â but he was a visionary which saw prospective during the fledgling field of ecommerce. «as he views the possibility in a thought, he will probably fit everything in inside the capacity to advance along with it,» said Benji Margolese, Director of material promotion for Leibish & Co.
Leibish produced a successful, family-run procedure together with his partner and kids serving in authority jobs. Obtained cultivated a successful online business with offices located around the world. Leibish & Co. is actually a leader in unique colored expensive diamonds and gems which can be hard to find someplace else. The expensive diamonds will also be conflict-free, that will be an important factor for most shoppers.
«People arrived at united states simply because they find something some various, anything more unique than everyone has actually,» Benji said.
While Leibish & Co. supplies high-quality old-fashioned diamonds, the company focuses primarily on colorful, distinctive jewellery. When questioned precisely why the company has these a higher buyer return rate, Benji quickly pinpoints why.
«It’s a variety of exceptional products, great solution, and jewellery created towards the highest degrees of perfection,» he mentioned. «The jewellery we make is not your everyday, mass-produced version of product. Every piece is tailor-made to completely fit the diamond or gem picked because of the client.»
A household Affair With private Service
Leibish & Co. is a real family members company, with Leibish’s friends playing crucial parts inside business.
Leibish serves as creator and chairman from the organization, while their partner, Rosi, is the business’ Events management. Their unique oldest child, Chavi, serves as the Lead Jewelry Designer â and is a massive duty since custom precious jewelry makes up over 50per cent in the organizations business, Benji mentioned.
Leibish’s eldest son, Yossi, is the President of Leibish & Co. Another boy, Shmulik, who is a graduate of Gemological Institute of The united states, will be the Chief Diamond Buyer your organization. «Shmulik is, really, one of the majority of talented color diamond specialists in the industry,» Benji said.
Leibish’s daughter Itzik will be the business’s COO and works its nyc company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, may be the organizations CFO.
«as among the longtime people in the group, i will let you know that, though there is no relation, they consider me personally, yet others, section of their loved ones,» Benji stated. «all of us bring our own knowledge on company, but interact to consistently expand the company.»
Clients are also treated like household at Leibish & Co., where in actuality the company invests energy into personal service and sales. «If you have ever addressed one specific broker, like, that is the same person you can expect to always manage, no matter what you may be contacting or creating within,» Benji said. «We don’t have confidence in passing customers to different departments when they have a concern or particular problem they want to cope with.»
Customers originate from all around the World
Leibish provides multiple several types of customers: discover buyers, whom largely shop through website, stores, and those inside trade company, who typically check out the business’s major offices in nyc, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s clients are from United States. The subsequent hottest audience is Canada, followed by the United Kingdom, Australian Continent, Hong Kong, additionally the remainder of Europe.
Customers at each and every phase of life store at Leibish & Co., though most are amongst the years of 35 and 54, Benji stated. In addition, the organization garners around 300,000 web site visits every month â and keeps almost all of their customers coming back again.
«with more than a 70percent return client score, we continue to be being among the most well-known companies in our niche,» he said.
Colourful Diamonds & Gemstones With a «Design a» Option
Leibish & Co. holds high-end precious jewelry, but in addition preserves inventory mobility, specifically for internet based clients, Benji mentioned. The business sells countless loose expensive diamonds and precious gemstones, but the crucial products are customized precious jewelry creations.
«We hold a sizable number of multicolor diamond and gem stone jewellery, which includes associated with the rarest tones actually ever seen,» he said. «Our company is acknowledged most readily useful by our bread-and-butter products â yellow diamond and red diamond wedding rings. However, we sell expensive jewelry of nearly every shade, and precious gemstones â such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless diamonds, also, but the knowledge is in the world of shade.»
For clients with anything planned and want assist rendering it possible, Leibish & Co. supplies a «Design yours» jewellery instrument, which Benji stated is their best item.
«normally, while looking for a particular portion, folks usually wish particular rocks and establishing styles they have already dropped crazy about,» the guy stated. The «Design your personal» instrument makes it possible for clients to create a bit utilising the stone, placing, and metal of the choice.
«it permits them to bring their own goals alive â with these expertise in design,» Benji told all of us.
Extras & unique on the web Tools available for Leibish & Co.
because it looks toward the long term, Leibish & Co. is actually slowly moving toward higher-ticket items and item variety. The business feels comfortable branching over to new product lines because of the dedication and enthusiasm it applies to most appropriate the present productions.
«we’ve got talked about introducing a variety of accessories â for example luxury watches, bags, and also pencils,» Benji said. «But we decided to wait until we very first perfected our very own main type of product, that’s expensive jewelry.»
Leibish & Co. can also be searching for ways to continue mastering the common internet site, too. One way it plans to enhance the internet based knowledge is by adding augmented real life functions, that may offer virtual customers more of an in-store experience.
As an organization along with its origins in colourful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a traditional business which views modification since different, maybe not the rule.
